FAQ

Please click on each question for its answer.

MKTPCB is a manufacturer specializing in PCBA prototyping, low-volume production, and PCB assembly service — all under one roof. We offer premium-quality quick-turn PCBs at affordable prices.

Thousands of engineers, students, and hobbyists use our PCBs for their work and studies. We at MKTPCB strive to be the easiest manufacturer you could work with. Hence our motto: MKTPCB — PCB assembly prototype the easy way!

There is none. We are flexible, and our manufacturing facilities can easily handle small, medium, and large orders.

We at MKTPCB take our customers’ privacy very seriously. All paperwork is handled in complete confidentiality, and we never share your documents and personal information with third parties.

We are also fully committed to protecting our customers’ intellectual property rights throughout the entire manufacturing process. If necessary, we are willing to sign a non-disclosure agreement (NDA) governed by your local law or a jurisdiction of your choice.

Our standard Incoterms are:

  • Free on Board (FOB)
  • Cost, Insurance, and Freight (CIF)
  • Ex Works (EWS)

If you find defects in your PCBs or are dissatisfied with any of our products or services, please, let us know at info@mktpcb.com as soon as possible. We will respond within 24 hours and will either:

  • Repair or replace any defective items
  • Give you a full refund without requiring you to return the faulty PCBs

Alternatively, you can choose to use the money you paid as credit for your next order with us.

Yes, they are. However, we also offer leaded PCBs.

Our standard Eastwin business hours are 9:00 a.m. to 6:00 p.m. (Beijing time), Monday to Friday.

However, our facilities and staff work 24/7/365. We handle all orders in real time, and our sales team responds to customers’ email requests and processes online orders as soon as they are placed.

For more information, feel free to drop us a line at info@mktpcb.com.

Shipping and delivery costs vary depending on the shipping destination, order quantity, package size and weight, and shipping type.

If you would like a free quote on your estimated shipping and delivery costs, please, contact us at info@mktpcb.com.

PCB Orders

For a free PCB quote, we would need you to provide the following details:

  • Order quantity
  • Gerber file
  • Technical characteristics (material, surface finish treatment, copper thickness, and board thickness)

PCBA Orders

For a free PCBA quote, we need:

  • PCB details as above
  • BOM
  • Testing documents

We normally accept the following payment methods:

  • Telegraphic Transfer (T/T)
  • PayPal
  • Western Union

For larger orders, we also accept payments via a letter of credit.

However, if you would like to use a different payment method, do let us know. We strive to be as flexible as possible.

MKTPCB is committed to achieving 100% customer satisfaction. We have a track record of 99% on-time deliveries. However, in the unlikely event that you do not receive your order, please contact us, let’s work out a best solution for you.

Panelization is necessary when:

  • Your PCB measurements are smaller than 50 mm x 100 mm
  • Your PCBs have a shape other than a rectangle (i.e., they are circular or odd-shaped)

In either of these cases, your boards would have to be panelized in an array for fabrication. You can have the PCBs pre-panelized before sending them to us, or we can do it for you. If you would like us to take care of the panelization, we will send the panelization file back to you for approval before starting the fabrication process.

Please note that panelization is a MUST if your PCBs will use surface-mounting machines for assembly.

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